Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
All products are manufactured in the United States and Canada.
WEN products are not tested on animals.
If for any reason you’re not completely satisfied, just contact 800-964-1892 to receive instructions on how to return the product. With our 60-Day Money-Back Guarantee, as long as your product is returned within 60 days of when you received it, you’ll get a full refund of the purchase price (minus shipping and handling).
Help is just a click away with WEN online Customer Service Chat! Chat allows you to communicate directly with a dedicated WEN support team member to learn more about our WEN products, like how to use the Cleansing Conditioner to get the best results for your hair type or what styling products work best for the results you want to achieve. To make changes to your account, ask questions about a return, or cancel future orders, click here.